Terms & Conditions

Quotes and bookings

Submitting an enquiry does not create a confirmed booking. Bookings are confirmed only after we accept the request and communicate confirmation to you. Prices and vehicle availability depend on the journey details and requirements provided.

Trip details

Please provide accurate pickup and destination details, dates, times, passenger and luggage counts, and any accessibility or child-seat requirements. Changes may affect price and availability.

Payments

We accept cash, major credit/debit cards and Cabcharge, subject to confirmation at booking. Any applicable charges will be explained in the quote.

Changes and cancellations

Please contact us as soon as possible if plans change. Any cancellation or waiting-time charges should be agreed as part of your booking confirmation.

Service limitations

Travel times may be affected by traffic, weather, flight changes and other circumstances outside our control. Wheelchair-accessible transport is subject to vehicle suitability and availability.

Contact

Questions? Call 0455 112 316 or email westmelbournemaxitaxi@gmail.com.